As long as 6 months since purchase of the script you can get help through the support form. During this time we will provide advice, that will guide you in learning how to manage your website.
As creators of the scripts we know them best, from us you'll get first hand information.
On workdays we usually reply within several hours. When preparing a reply takes more time, for example if the problem is more complex, we usually reply within 24 hours on workdays.
We respect your time and you will not be left without an answer.
Even when your tech support is up, you can still ask us questions. We don't want to leave you alone with your problem. We will still try to give you a reply within 3 workdays.
Our experience taught us, that you will probably need our help for 2-3 first months since buying our system. 6 months is quite enough to know our system sufficiently well.
For your convenience we've created a friendly support system. You won't have to search for correspondence history among other messages in your mailbox. You'll find everything in order in one place.
We care about your comfort and we take supporting our customers seriously.
Terms and conditions described below regard the tech support service.